Cheltenham Chase Hotel & Spa, Brockworth

Overall, my experience at the hotel was mixed. While the spa treatments were fantastic and a highlight, the cleanliness and service left much to be desired. The hotel location was convenient, but there were significant issues with the amenities that negatively impacted our stay. It felt like the hotel had potential but needed considerable improvements to reach its standards.

I had a lovely experience at The Chase hotel, especially enjoying the spacious rooms and excellent spa facilities. The staff was polite and helpful, making my stay comfortable. However, my recent visit to another Marriott didn't live up to expectations, with cleanliness issues and subpar service in the dining area. There's certainly potential at both, but some improvements are needed.

The hotel offers excellent spa treatments and nice modern amenities, making it a great spot for relaxation. However, the dining experience had some flaws, especially concerning menu options and food quality, particularly with the fish dish. While the staff was friendly and helpful, the pool area could use some improvement to match the overall quality of the hotel.

During our stay, I appreciated the cleanliness and comfort of the rooms, along with the lovely view. The spa facilities were excellent, making our stay more enjoyable. However, the dining experience left something to be desired due to the slow service and limited breakfast options. Overall, the hotel has potential but needs improvements in the restaurant service.

The hotel is conveniently located just outside Gloucester, making it easy to reach Cheltenham and enjoy the local area. My room was spacious and equipped with the usual amenities, offering a good level of comfort, but I found the overall service experience quite frustrating. Dining was a mixed bag; while the restaurant had its moments, the breakfast left a lot to be desired. The spa facilities, including the pool and steam room, were enjoyable and provided a nice escape.